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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sneha Goswami

January 5, 2026

5  out of  5
rating by Sneha Goswami
"Appreciate Nathan’s quick response and walking through the quotes and giving his recommendations. He was not enforcing anything additional coverage but made sure I understood the change in coverage."
We responded:
"Thank you for the kind words Sneha! We are so happy we could assist with your insurance needs and that you found the experience pleasant and informative!"
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Sandi Kehoe

November 22, 2025

5  out of  5
rating by Sandi Kehoe
"Brett was very Easy to work with! Explained the difference options I had....Pleasant experience. Thank you 😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Vanessa Flowers

November 4, 2025

5  out of  5
rating by Vanessa Flowers
"Chatted With Mr.Brett about switching auto insurance and he was very helpful and professional , explained everything 😃 I'm happy I made the decision to switch over thankyou for your Assistance I'm Happy I Finally Switched over"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Adrian Ruiz

October 2, 2025

3  out of  5
rating by Adrian Ruiz
"Josh Delao helped me. He did a good job"
We responded:
"Hi Adrian. While we appreciate the review - it appears you were working with agent Mike Lucas's office, not ours (Josh Delao works at Mike Lucas State Farm, not in our office). Regardless, glad to hear they did a good job assisting you!"
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Brian Bishop

June 9, 2025

5  out of  5
rating by Brian Bishop
"timely responses. good expirience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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PATRICK GOSS

May 13, 2025

5  out of  5
rating by PATRICK GOSS
"Brett's a super responsive. Organized agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ron Monaco

May 1, 2025

5  out of  5
rating by Ron Monaco
"Patrick and the State Farm team in Wilmette have been great to work with. They quickly get to work to find the best insurance coverage for a customer. I strongly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David “DJ” Johnson

April 29, 2025

2  out of  5
rating by David “DJ” Johnson
"I didn't have a great experience with this location. My initial call with Patrick went well and I received a quote quickly, but after that, I couldn't get ahold of the office and kept getting the answering machine. I called multiple times over several days with no success, so I decided to just go with a different State Farm agent. Only then did I get a call back from Patrick, who said it was "laughable" that I decided to go with a different agent for this reason."
We responded:
"Thank you for your review. We're extremely disappointed that your experience and our response to it did not meet your and our expectations. Your feedback is crucial for us to improve, and we apologize for how your situation was handled."
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Popeye 678

December 6, 2024

5  out of  5
rating by Popeye 678
"Patrick was very great at explaining the differences in policies. He also took time to educate me and answered all my questions extremely professionally. Overall a great experience extremely happy with the help I received and the patience that he had with me!"
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Yale Gordon

November 18, 2024

5  out of  5
rating by Yale Gordon
"Whenever I have a question either Bethany or Patrick addresses and resolves it before I get off the phone. Excellent customer service. Glad I switched all our insurances to State Farm...but it's the staff that makes the difference."
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Ted Sanetra

October 20, 2024

5  out of  5
rating by Ted Sanetra
"Patrick gave me outstanding service"
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Vashun Walker

October 1, 2024

5  out of  5
rating by Vashun Walker
"Great"
We responded:
"Thank you Vashun - glad you were happy with your experience looking at your insurance needs!"
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Charles Davis

August 22, 2024

5  out of  5
rating by Charles Davis
"Nathan communicated well and understood my needs and was able to provide me with the best product for me. In addition I appreciated his follow-up and patience as I made my decision to go with State Farm as my automobile insurance carrier."
We responded:
"We are happy to assist with your auto insurance needs Charles - and thank you for the gracious recounting of the sign up experience!"
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Chris Ball

August 19, 2024

5  out of  5
rating by Chris Ball
"Excellent service! Bethany was very professional and courteous. Pricing on the policy was very competitive. I would not hesitate to provide the Nathan Sulack Agency with my highest recommendation."
We responded:
"Thank you Chris - we appreciate the kind words! Excellent service is what we strive for - happy to hear we hit the mark while assisting with your insurance needs!"
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Benjamin Jankowski

August 16, 2024

1  out of  5
rating by Benjamin Jankowski
"This is absolutely crazy. My wife and I have been with this company for about a couple years. We only had one claim and that was a part of our car that was stolen. That was replaced so it wasn't our fault. And that's another story because we had such a terrible experience getting our car fixed. But now twice they have exorbitantly raised our insurance premium, and doing so even without giving us previous notification. I only find out about this when I open up the app to pay my premium that is due. If they don't drop my premium, I'm going to drop them like a bad habit. I've got so many offers coming.My way that I could easily take. But I only stay with them because State Farm is supposed to have a good reputation, Class A insurance. I do not like the way they do business!"
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Fred Moore

August 9, 2024

5  out of  5
rating by Fred Moore
"Getting an auto insurance policy was as simple as it could possibly get."
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William Sholten

July 12, 2024

5  out of  5
rating by William Sholten
"Brett Potts at Sulack State Farm in Wilmette, IL responded to my insurance inquiry promptly and very professionally. Pricing and coverage were explained well and Brett was also able to connect me to another State Farm agent in Wisconsin to cover our home there. We are pleased to make the transition to State Farm."
We responded:
"Thank you William for the kind words - so happy Brett provided an excellent experience and we thank you for the opportunity to assist with your insurance needs!"
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Susan Grossman

June 17, 2024

5  out of  5
rating by Susan Grossman
"I worked with Patrick Bermudez in this office to obtain our homeowner's and auto policies. He was very easy to work with, very responsive to my needs and very helpful in addressing questions and concerns. I got a great quote compared to what I was previously paying and better coverage."
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Nancy Jaycox

April 18, 2024

5  out of  5
rating by Nancy Jaycox
"I know that State Farm is a very fine company.After being deluged with emails from second-rate insurance companies, it was so refreshing to receive a single, simple email from the Sulak Agency inviting me to request an estimate. I now that State Farm is a fine company."
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Yang Zhiyong

April 5, 2024

5  out of  5
rating by Yang Zhiyong
"wonderful, will recommend to my friends"
We responded:
"Thank you Yang! So glad we could assist with your insurance needs!"
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Joel H Greenburg

March 23, 2024

5  out of  5
rating by Joel H Greenburg
"I changed carriers for home and auto after having a major price increase. I called State Farm and dealt with Bethany. The service was the best I can remember. The expertise and competence were only exceeded by the efficiency and pleasant demeanor. I was amazed at how smoothly things went as I switched home, auto and umbrella policies in a matter of hours. This is a very good agency"
We responded:
"We appreciate the kind review Mr. Greenburg. So happy your experience with Bethany exceeded expectations! Welcome to State Farm and thank you again for allowing us to assist with your home, auto, and and liability insurance needs!"
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Wasyat Raofi

March 14, 2024

5  out of  5
rating by Wasyat Raofi
"Treating as Great"
We responded:
"Thank you Wasyat - so happy we could help and welcome to our State Farm family!"
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Gail B

March 13, 2024

5  out of  5
rating by Gail B
"Brett was so helpful as I was researching reasonable insurance costs for auto and condo. He found the perfect plan for my needs. He saved me alot of money over my existing plan. Plus he was patient as I needed time to sort through my option. Everything was done over the phone. I highly recommend this State Farm office."
We responded:
"Thank you Gail for the kind words! I am so happy Brett provided professional and courteous assistance with your condo and auto insurance!"
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Valerie Tolbert

February 19, 2024

5  out of  5
rating by Valerie Tolbert
"Brett was great, he made my auto insurance purchase comfortable."
We responded:
"Thank you Valerie! Glad we could assist with your auto insurance needs!"
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Daniel Smith Sr

February 3, 2024

5  out of  5
rating by Daniel Smith Sr
"After a few conversations & estimates on the phone calls with Brett I decided to switch our Auto & Homeowners insurance to this State Farm Insurance agency. I found Brett & Beth very responsive & helpful AND, knowledgeable. After 50+ years with another Insurance provider I took this change very seriously and with the competitive rates & excellent reviews it was an easy decision for me. Try'em, you'll like'em..."
We responded:
"Thank you Daniel for the kind words! We know your insurance coverages are important and we appreciate you trusting us to assist you. "